LogoHeriteo
Privacy Policy

Effective Date: April 2, 2022

At Heriteo, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our web application. Please read this policy carefully. If you do not agree with its terms, please discontinue use of the service.

1. Information We Collect

We may collect the following types of information:

  • Account Information: Name, email address, and password when you register for an account.
  • User Content: Data, text, images, files, and other materials you upload or manage within Heriteo.
  • Usage Data: Information about how you interact with the service, including log data, device information, and IP addresses.
  • Payment Information: Billing details processed through our third-party payment providers for paid subscriptions. We do not store full payment card numbers.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Heriteo service.
  • Process transactions and manage your subscription.
  • Send you service-related communications such as confirmations and support messages.
  • Improve and personalise the user experience.
  • Comply with legal obligations and enforce our Terms of Service.

3. How We Share Your Information

We do not sell or rent your personal information. We may share it with:

  • Service Providers: Trusted third-party vendors who assist us in operating the platform (e.g., hosting, payment processing, analytics), bound by confidentiality obligations.
  • Legal Requirements: When required by law, court order, or governmental authority.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to users.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us. We may retain certain information as required by law or for legitimate business purposes.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal data.
  • Object to or restrict certain processing of your data.
  • Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details below.

7. Cookies

We use cookies and similar tracking technologies to operate and improve the service. You can control cookie settings through your browser. Disabling certain cookies may affect the functionality of Heriteo.

8. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Children's Privacy

Heriteo is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. Continued use of Heriteo after any changes constitutes acceptance of the revised policy.

11. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us here.

By using Heriteo, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. For more details on your obligations as a user, please see our Terms of Service.